If you have a Luddite on your holiday gift list, or even someone with only average tech skills, you might want to think twice about giving them a high-tech gift. More than half of Americans who expect to set up new tech devices “dread” doing so, according to a new survey from expert platform JustAnswer.
By Vance Cariaga
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The survey — conducted in two parts in November and released on Dec. 14 — found that more than one in three respondents (36%) have received a holiday gift they have never used because it was too complicated to set up or use. Of those who expect to get a high-tech gift this year, 57% dread the thought of setting it up.
Each of the surveys polled about 1,200 adults and included baby boomers, Gen Xers, millennials and Gen Zers. Even though younger folks have a reputation for being more tech-savvy than older ones, high percentages of millennials and GenZ — 47% and 41% respectively — said they received gifts they didn’t use because they were too complicated to set up or use. The challenge is even greater for seniors not raised on high-tech devices.
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So, what tech gifts should you avoid giving older people and the tech-unsavvy? Cris Angulo, another JustAnswer tech expert, said some of the most complicated gifts seniors receive are Android phones, Alexa or Google Assistant, and streaming devices such as the Fire Stick or Roku.
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A recent report from the Daily Caring website listed the worst expensive tech gifts you can give to seniors, as well as better options. Here’s a rundown of the five worst:
- The latest smartphone: Many seniors prefer to stick with something simple and/or familiar. Better options are simpler smartphones, flip phones or specialty phones.
- The latest tablet device: These often come with advanced features that can be complicated to navigate. Better options are low-tech tablets, video-based devices, or devices that mainly focus on photos.
- Robot vacuum cleaner: These require setup, maintenance and room clearing that can be complicated and inconvenient. Better options are traditional vacuum cleaners or paying for a house cleaning service.
- Flat screen smart TVs and/or streaming services: Smart TVs can be complicated to set up and operate, while streaming services often provide more choices that many seniors want or need. Better options are simpler TVs they don’t require much tech know-how and DVD players.
- Smart home appliances: Again, these can be complicated to set up and operate. Better options are low-tech gifts like traditional coffee makers or electric jar openers.